FAQ

How many extensions or packs do I need?

Can I swim or exercise with extensions?

  • Yes, but with proper care! Tie your hair in a low braid when running or working out to prevent pulling. If swimming, wet your hair before and add detangler, then braid your hair or tie it up in a loose bun. Wash and dry your hair soon after getting out of the water. Keep extensions away from chlorine and chemical sunscreen to prevent discoloration. 


What if I only want volume, not length?

  • Extensions can be cut to your length to just add fullness, and they can be placed strategically for volume. Our clip-ins can also be used just for thickness. 

Is the hair double-drawn or single-drawn?

  • LINEONE Hair uses Double-drawn hair. Double-drawn means thick ends. LINEONE Hair has a full thickness from root to tip.


How does LINEONE ensure color consistency or quality?

  • We color and quality check each batch as it arrives. Our team uses and tests every set of hair we get to ensure it’s up to our standard of quality. 

Are there any rewards or loyalty programs?

  • Yes, LINEONE offers Hair Miles Rewards and Wholesale benefits. Apply for a Pro Account to receive professional pricing here!

If a certain item is out of stock, what can I do?

Can you combine different extension methods (like tape and weft together)?

  • Absolutely! LINEONE teaches our signature Hybrid Weft + Individuals method that can be customized, mixed, and matched for any client. Mixing methods is a great way to create custom solutions for your clients.