Holiday Shipping & Office Closures
Plan your orders around the dates below so your hair arrives when you need it. We ship from Los Angeles Monday through Friday, and all times are Pacific. Order early.
Thanksgiving
Overnight by Mon, Nov 23order by 12 pm PT · arrives Tue, Nov 24Tue, Nov 24Order by 12 pm to ship same day
Nov 25 – 29Orders ship by Mon, Nov 30
Thu, Nov 26Office closed
Mon, Nov 30Regular shipping resumes
Christmas
Overnight by Tue, Dec 22order by 12 pm PT · arrives Wed, Dec 23Wed, Dec 16Standard order-by date to arrive before Dec 25
Mon, Dec 212-Day order-by date to arrive before Dec 25
Wed, Dec 23Ships same day, no overnight guarantee · orders after 12 pm ship Dec 28
Dec 24 – 25Office closed · resumes Mon, Dec 28
New Year
Overnight by Wed, Dec 30order by 12 pm PT · arrives Thu, Dec 31Thu, Dec 31Ships same day · overnight arrives Mon, Jan 4
Fri, Jan 1Office closed
Mon, Jan 4Regular shipping resumes
NOVEMBER
DECEMBER
Standard = 1-5 business days · 2-Day = 2 business days · Overnight = next business day, the only one UPS guarantees · all cutoffs 12 pm PT
Standard UPS Ground
1 – 5 business days
West Coast 1–2 · Mountain & Central 2–4 · East Coast 4–5. Dates are estimates; UPS does not guarantee Ground during the holidays.
Estimate · not guaranteed2-Day UPS 2nd Day Air
2 business days
Delivered by end of day. UPS has paused its 2-Day guarantee for peak season, so treat the date as an estimate.
Estimate · not guaranteedOvernight UPS Next Day Air
Next business day
The only service UPS guarantees. Order by 3 pm PT on regular days (12 pm on cutoff days) to ship the same day. Friday overnights arrive Monday. Some rural addresses are scheduled for two days; checkout shows your exact date.
UPS guaranteedOur promise
We only call it guaranteed when UPS does. If UPS misses a guaranteed overnight delivery date, we refund your overnight shipping charge. Severe weather and carrier delays are outside our control, and UPS can take an extra day anywhere during the holidays. When a date matters, order a day early.
